Amora Hotel Wellington Gains Qualmark
Mr Gregory Keating, General Manger of Amora Hotel Wellington is delighted to announce the hotel has recently achieved Qualmark certification gaining a 4 Star plus grading under the new Qualmark methodology.
This significant milestone comes on the back of the very successful refurbishment and rebranding programme completed in February this year and reinforces exactly what our visitors and guests are telling us…. Mr Keating said
Our biggest assets are our people,our brand and our guests, so for months now guest satisfaction surveys have been rating us highly with the two drivers of satisfaction being the hotels contemporary décor and comfort, the new Sealy Custom beds we designed are the first in NZ and are proving to be a real hit with guests .
Keating goes onto say…
Achieving this Qualmark grade underpins our ongoing desire and commitment to continually surprise our guests,our team here are very happy that the whole process is now complete and that there were many learning’s along the way
Getting the guest rooms refurbished was a part of the job but more importantly we needed to have processes in place to continually delight guests, its not all about the bricks and mortar now says Keating…..
The hotel is experiencing rejuvenated interest across all market segments and now with Qualmark certification the hotel can only continue to grow domestically and internationally.